Patient Information

The Rhinoplasty Institute of Chicago is a professional corporation founded by a medical doctors (M.D.)  trained in the surgical sub-specialties of Otolaryngology and Facial Plastic & Reconstructive Surgery.

Patient Related Resources

How to contact our physicians:

Your doctor may be at the hospital, in surgery or in one of our three offices, but our trained support staff will direct your call or message to him or the appropriate personnel.

If your call is an emergency, hang up and dial 911.

After normal office hours, your call will be answered by our answering service and forwarded to your physician, who will call you back as soon as possible.

Appointments:

Unless is it an emergency, we see patients by appointment only. Appointments may be made by calling either office number. With two offices to serve you, the appointment desk will try to arrange your visit at a time and at an office most convenient for you. As a courtesy to us, if you are unable to keep an appointment, please let us know as soon as possible so that another patient may utilize the appointment time.

You do not have to be referred by another doctor to make an appointment. In fact, many of our patients are sent to us by others we have cared for in the past. However, some pre-paid health plans require that you be referred by your assigned primary care physician to qualify for reimbursement. Please check with your respective plan before scheduling an appointment with one of our physicians if you plan to utilize a third-party payor.

Please note for your functional complaints, we will be billing your insurance provider for that component of the evaluation and any associated diagnostic procedures. Thank you.

Prescriptions:

Prescriptions are dated and marked as to the number of refills possible – this is done to protect the quality of our patient care. The pharmacist will not refill prescriptions over one year old. Please do not ask that we renew such prescriptions without proper evaluation as to the need and effectiveness.

Medications may have side effects. Should you have a reaction to drugs prescribed for you, STOP the drug and contact our office, or go to the emergency room if emergent. ROUTINE PRESCRIPTIONS ARE NOT CONSIDERED AN EMERGENCY AND WILL NOT BE REFILLED AFTER NORMAL OFFICE HOURS.

Surgery, x-rays and laboratory studies: The Rhinoplasty Institute of Chicago is dedicated to the concept of keeping you well and out of the hospital. Many procedures can be completed in our office or in an ancillary outpatient facility using the latest technology available.

Certain specimens are sent to laboratories and pathologists outside of our practice. If your physician performs a biopsy or orders certain laboratory studies you may receive a bill from them and should direct your questions to that facility rather than to The Rhinoplasty Institute of Chicago.

We attend to patients and perform surgery at, Good Samaritan Hospital , Rhinoplasty Institute of Chicago for Day Surgery, Rush University Medical Center and Advocate South Suburban Hospital.

Your preference and convenience will always be taken into consideration when scheduling hospital stays and surgeries, however, sometimes timing and insurance plan coverage dictate location in the end.

Fees and Insurance:

Fees are payable at the time of your office visit. All co-pays are collected at the time of service. We accept MasterCard/Visa and personal checks for office visits and offer financing through CareCredit.

Medicare claims are filed by our office. We also participate in several managed care plans and preferred provider plans. If you are not a medicare beneficiary or member of a plan we participate with, your paid receipt will provide you with a detailed statement of services, charges and diagnosis so that you may file a claim with your carrier for personal reimbursement if you desire

If you require surgery, our insurance manager will call you to discuss  costs and any potential insurance coverage in advance. All cosmetic/elective services must be paid in advance. Our trained staff members are available to answer any questions you may have concerning your insurance coverage or our fee schedule. Please do not hesitate to discuss your concerns with us.

Locations:

3800 Highland Avenue Suite 105, Downers Grove, IL 60515
Phone: (630) 574-8222 Fax: (630) 574-8222

18210 S. La Grange Rd Suite 206, Tinley Park, IL 60477
Phone:(630) 574-8222 Fax:(708) 444-1533

3000 N Halsted Ste 721, Chicago, IL 60657
Phone: (773) 975-1600